We are American Standard
For over a hundred years we’ve made some of the most awarded, well-engineered heating and air conditioning equipment, and earned a reputation for doing things right.
Customer Care Program - Celebrating 20 Years in 2019
The American Standard Customer Care program is designed to help dealers build their own brand equity and grow their business by providing the highest level of customer satisfaction possible. The Customer Care program is a community of top dealers across the country who always put their customers first.
Dealer Benefits
The Customer Care Program is designed to help successful dealerships grow their business by improving customer satisfaction and using it as a marketing tool. The program has several components:
- A process to measure and manage customer satisfaction on every job
- Training tools and programs to enable dealers to improve their level of customer satisfaction, improve lead generation and management, and grow their business
- Marketing support to generate leads and promote the dealer’s status as a Customer Care dealer committed to customer satisfaction
- Business discounts
- 1% Wells Fargo financing discounts on all programs (no claim required)
- Marketing allowance - up to $500 for branded collateral or Google advertising credits
- Promotional extensions (additional months or other programs) to offer your customers
- Discounts on vehicle purchases and cell phones for your business
- Discounts on business operating costs, such as Podium Review services, etc.
- Bi-annual conference for collaboration and training
Same or next day inventory
We have 16 equipment warehouse locations throughout Florida. This means that even if the equipment you are looking for is not at your preferred location, another location close by will have what you need available for pick up the same or next day. See the map below for all of our warehouse locations.